Transfer a Caller Directly to Someone's Voicemail

If you need to transfer a caller to someone's voicemail and you do not want them to have to wait through all of the rings before hearing their greeting use the following procedure to transfer the caller directly to someone's voicemail.

On a digital feature phone:
  1. Press TRANSFER.
  2. Dial 100.
  3. Wait for the auto-attendant's prompt and dial * 9.
  4. Dial the extension that you would like to transfer to.
  5. Press # and hang up.
On a single line phone:
  1. Press the hook switch momentarily.
  2. Dial 100.
  3. Wait for the auto-attendant's prompt and dial * 9.
  4. Dial the extension that you would like to transfer to.
  5. Press # and hang up.
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