Transfer a Call to Another Extension

On a single line phone:
  1. Ask the connected party to wait.
  2. Press the hook switch down for about a second (or press Flash if your phone has a flash button).
  3. Dial the extension number where you want the call transferred.
  4. Announce the call when the called party answers and hang up.
    OR
    Hang up without announcing the call.
Check out the Knowledge Base article on transferring calls for more information and notes.

On a digital feature phone:
  1. Ask the connected party to wait.
  2. Press the TRANSFER button.
  3. Dial the extension number where you want the call transferred.
  4. Announce the call when the called party answers and hang up.
    OR
    Hang up without announcing the call.
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