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Phishing Scams

What are phishing scams?  Phishing is a fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity, usually via email.  Basically, they attempt to trick you into providing this information by threatening some sort of action such as closing your account and they make it seem safe to provide sensitive information by using official language and actual company logos in some cases.

We take security and protection seriously.  We have many safeguards in place to protect you.  On the email front, there are at least four filters that email from outside our organization passes through before it reaches your inbox.  In fact, NOECA’s MailMarshal system blocks about 97% of all email it receives for all of the school districts it services because it is junk mail.  However, despite our best efforts, junk email messages (or spam) still manages to make its way through the filters.  It’s a tricky balancing act for us to prevent junk mail from getting to you while still allowing legitimate messages through.  Spammers (those who send unsolicited emails) are constantly finding new ways to slip through spam filters and it is a never-ending battle to stop it.

We will never ask for your password from an anonymous email message.  In the very rare cases where we do ask for a password for troubleshooting purposes, we will clearly make it known that a member of the technology department is making the request.  

What should you do with these messages?  If you do receive a message from outside EHOVE that doesn’t make sense to you, just delete the message.