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New Citrix Address

posted Apr 24, 2013, 12:07 PM by Dustin Hindel   [ updated Apr 24, 2013, 1:06 PM ]
As of June 1, 2013, the Citrix Portal at portal.ehove.net will no longer be valid and functional.  The new address for Citrix is http://citrix.ehove.net.  

There is no need for you to transfer any of your data over to the new Citrix environment.  Everything that you might need to access is already there and available for you.

MOBILE APP
The Citrix Receiver is available on the Apple App Store and Google Play for Android devices.  To set up your device to use Citrix, use the following settings:
  • Address: https://citrix.ehove.net
  • Description: (this can be anything) EHOVE Citrix
  • Type: Access Gateway
  • Username: (your EHOVE username)
  • Password: (your EHOVE password)
  • Domain: ehove
  • Gateway Type: Enterprise Edition
  • Authentication Type: Domain Only
  • Security Token: Off
  • Ignore Certificate Warnings: Off


APPS
We have upgraded our Citrix environment to the latest version.  Many of the same apps that were available on the old Citrix address will be available on the new Citrix address with the exception of the following programs which are incompatible with the latest software:
  • Sunburst Green Globs
  • TimeMaps
UPDATE CITRIX AT HOME
If you use Citrix at home or at another computer off-campus, you will need to upgrade the Citrix software on the computer before you can start using the new Citrix environment.  To install the Citrix Receiver, see How can I install the Citrix Receiver in our Frequently Asked Questions.

COMING SOON
We are still working on getting the capability for Chromebooks to use the Citrix Receiver app and we are also working on a way for printing to be possible from any device.  We will also be adding more apps and upgrades to current apps in the future.

QUESTIONS/CONCERNS
If you have any questions or concerns about what this means for you, please feel free to email Dustin Hindel.  We also have answers to several frequently asked questions in our Citrix FAQ.

PROBLEMS?
If you experience any problems with Citrix, please check the troubleshooting instructions on our Citrix FAQ page.  If you cannot resolve the issue on any on-campus computer by reviewing the troubleshooting information please submit an online work order.